We are just one week away from our Grand Opening Celebration and the excitement is mounting! Please join us for the Grand Opening of Today's Virtual Edge, a virtual assistant company based in Port Washington, WI. This will be both a Live and Virtual Event. For those...
Business
Offering Your Clients What They Need? – Packages vs. A La Carte
Package deals or piece-meal service plans… what is the best solution? Well, it depends. You know that your customers’ needs are unique. Each customer is different. No matter what type of business you run, there will be two main types of customers whose needs you...
Get Over Your “Virtual” Fears
We all have obstacles and hurdles in our careers. I have found that my greatest obstacle is my prospective clients’ fear of the word “virtual”. I was recently interviewing with a Realtor I know who approached me who was looking for a “Virtual Assistant”. After we...
Back to the Basics – Part 3
I have been writing about how businesses can grow their business by going “Back to the Basics” and focusing on their most important asset… their clients. In this segment, I wanted to discuss the importance of communication. In this tech-savvy world, we have lost the...
Back to the Basics (Part 2)
My last blog discussed the importance of Customer Service. In this "Back to the Basics" series, we will be looking at a specific part of Customer Service - the Client Retention Program. If you do not already have a program in place, develop one! These programs can...
Back to the Basics (Part 1)
If someone asked you what your most important business asset is, how would you respond? The correct answer is "My Clients" or "My Customers. In today’s economy, customers are being pickier than ever about where they shop and who they do business with. They want more...
Blog articles about general business